
End of year reflection journal – free resource
End of year reflection journal – download below As the year draws to a close, this reflection journal offers you space to pause, look back,
Leadership programmes, coaching and organisational development solutions.
As a former charity CEO; Fran Borg-Wheeler understands from the inside, what it takes to lead in a squeezed sector.
Navigating rising demand and shrinking funding within a volatile environment can leave leaders exhausted and fire-fighting.
Heart-Centred Leaders brings together coaching, facilitation, training and team development solutions to build resilient, values-led cultures.
Organisational & Team Development
Bespoke facilitation, strategy away days and team development to build resilient, values-led cultures
Tough At The Top
A 9 month peer programme for charity CEOs and senior leaders combining facilitated Action-Learning sets and Reflective Practice
Leadership Coaching
1:1 and small group Executive Coaching, helping you navigate complex challenges, achieve your ambitious goals, prevent burnout and lead with clarity, confidence and impact.
Organisational
& Leadership programmes
Comprehensive, multi-month development for leadership teams to build resilient, values-led cultures across your organisation.
Tough at the top programme
A flagship 9-month peer support programme combining Action-Learning Sets and Reflective Practice for charity CEOs and senior leaders.
Charity consultancy
Tailored, expert guidance to help leadership teams navigate complex culture, people, or organisational development challenges.
Leadership coaching
Confidential, high-impact 1:1 coaching to help individual leaders navigate complex challenges, prevent burnout, and lead with clarity.
FAcilitated WORKSHOPS
& Team Days
Expertly facilitated sessions that create safe, inclusive spaces to build trust, tackle complex challenges, & leave pressured teams with clear actionable plans.
behaviour Preference profiling (c-me)
Bringing teams together and optimising performance through a shared understanding of how everyone works best
Fran Borg-Wheeler spent 13 years as CEO of a youth charity before founding Heart-Centred Leaders Ltd. She understands from experience what it feels like to carry the weight of funding, services, staff, governance, and impact all at once, and she knows the exact kind of support that actually creates lasting change.
Charity CEOs and senior leaders often carry funding pressure, governance, staff wellbeing and impact all at once, often with limited resources and support whilst working within a volatile environment.
According to the Fair Collective and NCVO’s ‘Breaking Point’ report, 85% of small charity leaders report poor mental health, with 20% experiencing severe symptoms.
At Heart-centred Leaders Ltd, we are determined to help make burnout yesterday’s news in the sector by providing accessible, timely, high quality, sector specific support and development to leaders and their teams when they need it most.
Charity CEOs, senior leaders, teams and Boards who want stronger leadership, increased impact and a more sustainable way of working.
Some people come to Fran individually through coaching or workshops; others bring their whole senior team or Board into a structured programme. It depends on where you’re starting from and what your development objectives are.
It depends what you need.
Many charity CEO’s and charity leaders will benefit from a variety of services, which is why we recommend you book a free call to explore the best solutions for you.
Someone who understands the sector’s specific pressures, funding, governance, board relationships, workforce strain, rather than someone applying generic corporate coaching.
Fran Borg-Wheeler spent 13 years as a charity CEO before founding Heart-Centred Leaders, and has worked with leaders at organisations including RNLI, Mind, NHS, the Royal Academy of Engineering and the RCN.
1:1 coaching is for an individual leader working through their own challenges. Tough At The Top is a 9-month peer programme for charity CEOs and senior leaders who want peer support alongside coaching. The Courageous Leadership packages (Seed, Grow, Flourish) are structured, organisation-wide programmes combining coaching, C-me profiling and facilitation for a whole leadership team.
Yes. The Flourish package offers C-me behaviour preference profiling for your Board and has a dedicated Board session, bringing together governance work alongside working with your Executive team.
It depends on the size of your organisation and the type of support. 1:1 coaching and Tough At The Top are priced dependent upon your role and organisational turnover. Our lower tier services (to be added to the website shortly) include our community, Charity Leaders UK (from only £99 for a whole year’s membership) and The Confident Trustee series (Session 1 is FREE and all other sessions are £77 each). Our higher value, Courageous Leadership packages start from £6,000. Get in touch and we’ll find the right fit for you.
Fran spent 13 years as a charity CEO before founding Heart-Centred Leaders. As a lived experience leader having navigated her own mental health challenges and a series of TIA’s (mini strokes), she brings a depth of empathy, compassion and authenticity that goes beyond theory.
Over two decades of working directly with people facing complex challenges including addiction, homelessness, trauma, and mental health has given her a rare ability to create the psychologically safe, inclusive spaces her clients consistently say set her apart.
She’s not applying generic corporate coaching to the sector, she’s led through similar funding pressure, governance and impact demands her clients are facing now. Fran builds trust and gets to the heart of the issue quickly, supporting her clients to find clarity and make sustainable progress towards their goals and objectives through support and kind challenge.
Not sure which is right for your organisation? Let’s have a conversation to work it out together.
About the course:
Password protected online access, available with downloadable workbook that includes key takeaways and reflection exercises.

End of year reflection journal – download below As the year draws to a close, this reflection journal offers you space to pause, look back,
Self-compassion is a powerful tool for sustaining your wellbeing and showing up as your best self for the people and causes you care about. This workbook is an invitation to dip your toes in the water — to explore simple, effective self-compassion practices and see how they feel for you.

“One mental health charity’s ‘together day’ was followed by… silence. Despite the session having resulted in consensus over an exciting new strategy, the lack of follow-up meant all their hard work was wasted.”
Want your away day to have a lasting impact? Leave with an action plan — great ideas without action don’t count for much.